This light fitting I bought for the window looks great but the cable is just too short. The instructions say I can't tamper in any way with the product and I'm no electrician anyway so regrettably it will have to go back. I can't think of many people who have a plug socket so close to a window so it's frustrating that this product comes with such a short lead.
Goods arrived within 2 days of ordering. Excellent product. This is the third order I've placed with them. The lights are great. Really simple & easy to install - fully connectable, so we've just been adding more and more sets. Can't fault them. Does exactly what it sayson the tin.
The product was as described and good quality.
What most impressed me about the company was the prompt delivery and the amount of correspondence I received updating not only date of delivery but also the time which was in a one hour slot.
I ordered lights for the back garden and 2 small sets for bushes in the front garden. The lights are of good quality. Only problem is there has been no sun so the lights have not been lit so far. Hopefully they will light up before Christmas.
I order a set of battery operated lights and in a separate order a fibre optic tree. The service was excellent the products first rate. Although I have only checked the tree switches on I haven't put it up yet. The tree light were excellently priced and the tree appears to have more function than trees twice the price.
Well made product and is a very attractive Christmas decoration (snowflake) for outside use
Always have been very passionate and always loved to decorate my property for Christmas. After hearing the advert on the radio and their relocation to Wigan I decided to visit this year. I have used endless suppliers over the years and since the introduction of led products have become the norm, I decided to upgrade my installation this year and start from scratch. Very pleased with the setup of the shop, the layout and choice of products was fantastic, the hospitality and reception was very good also. I chose the mains voltage connectable products, ones I am familiar with and with having a shop connected directly with their warehouse, product availability was excellent. Their was a little mix up with my order, but visiting the shop on one of the busiest weekends I can understand, and sorting out the next day was no trouble at all and very happy with the customer service received. Very happy with the quality of the products purchased and due to the connectability of the products, building on the lighting display each year is with great ease. Following the relocation to Wigan and the new shop combined with the social media interaction and marketing the company has really set a stall and means business, and a visit to this store will only confirm this. The only thing that I think would make the sales experience more rewarding for the customer and in turn profitable is having in-store product demonstrations especially for the connectable range, as although the products are on display and working and being aware of the additional products such as transformer required, by informing them hands on how to use them, install them to guttering, connect them together etc., It has to excite and inspire more people as to the ease and endless possibilities of such products. I have received a lot of feedback from neighbours and friends at this years display and have had no hesitation in recommending festive lights. I wish the company and its team every success following relocation and look forward to visiting again soon.
The first light i ordered were faulty but were replaced in no time at all,thanks to Kerry.Once installed I lit them up and WOW.In total I ive got two reindeer and two pine cone led trees either side of my front door.the trees are super cool,no one in the area has any thing like them.I can highly recommend the reindeer as well,the look really good in the day too,I plan to get some more for next year so i can have a family of deer lol.
I was delighted with the service I received from ordering to unpacking my Christmas tree. It was most impressive to be kept up to date with the delivery process - taking on board my requirements involving my neighbours. All went exactly to plan.
More than this - I was thrilled with the quality of my tree. I am sure it will continue to give me great pleasure for many years.
The 'festive-lights' web site had all the information I needed to chose the right lights for outside my house, and their web video removed any fitting concerns I had. The lights arrived a couple of days or so after ordering and worked perfectly - and they look really good.
I ordered 8 short lead LED lights. They are to go inside fishbowls as centrepieces for my daughters wedding. They arrived quickly and well packaged. They are perfect for what I want them for, I would certainly recommend them...........
Was very dispointed they looked cheep.one bobble arrived broken and were very flimsy.wasnt happy with product.
Ordered lights but there was a problem on delivery but they sorted the problem the day they found out about it. good quality product and good customer service, will definitely use again.
Ordered garland looked brilliant in picture on the website. Package arrived quickly and before estimated delivery date. When I opened the box however the garland did not resemble the picture in the slightest there was hardly any decoration as shown and no snow as shown on website picture very disappointed as not what I thought I ordered.
We were initially looking for illuminated reindeer and found what we wanted at Festive Lights (via Google). We were very impressed with the quick response to our initial enquiry and subsequently ordered the complete 'beaded' reindeer family. We were pleased with the quality and we have since ordered more lights. All were delivered in double quick time and are of the same high standard. No more cheap ebay lights for us - thank you Festive Lights!
I bought these xmas lights and tree to replace my old ones and they were fantastic but I have to admit the new ones are a 100 percent better and the swiftness of the delivery I could not believe it we'll done festive lights I will not hesitate to use again.
No complaints, I placed order one day and received my goods the next day. Goods were well packaged and all in good working order. Excellent service, I would definetely use again and would not hesitate to recommend to a freind.
The baubles I ordered wasn't the best quality, one was broken and the glitter was shedding in my hand which exposed the green plastic underneath.
It's a shame
Love this website so many different things on for good money .. I very pleased with my purchases and vey fast delivery would definatley use again .
I found Festive Lights on Amazon,and liked what I saw,so ordered christmas tree lights,which arrived well before the estimated delivery date,very happy with the service.
I received a catalogue,and decided too order more lights direct.The web site was very easy to use.
My order arrived even quicker than the first lot.
Would highly recommend Festive Lights for there service,and the quality of there products.
Very helpful staff and great range I visit Festive lights every year and love it but......I understand the need to relocate but the new shop doesn't have the same 'Christmas' feel as you walk in. Its a bit too white. The former location was guaranteed to make you feel Christmassy but now its a bit clinical and doesn't feel special & different anymore was deflated.
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