Didn't realise it took 2 days to despatch thought it was next day service so e-mailed to advise that my order was urgent and I got a lovely e-mail back to reassure me that my order in fact been had been despatched that afternoon. I received in the post next day as promised.
This was the first time I have used your company, and I was very impressed with the level of customer care. I will certainly use you again.
My items had not arrived within the time frame they gave, and i urgently needed them as i was going away at the end of the week for a month and need them before travelling for my dog. Used the online chat to get some answers, and was told they would ring back shortly with an explanation of the delay and a solution, but they didn't. Tried the live chat again, and although it had a wait time of 0 minutes to talk to someone, no one replied at all. Completely useless, poor communication, delivery times not accurate, claims on website are untrue. Very unimpressed!
Pleased to have found this site, the products I bought were recommended by a friend. My cat had developed a nasty habbit of urinating on carpets, gaps in furniture, plastic bags and bedding. The smell was unbearable and meant disposing of carpets, furniture etc. Have just redecorated lounge/dining room and have diffuser in place - so far no more wet patches - no more smells. The products are dispatched quickly and you are able to track delivery especially as signature is needed. Site sells products for all pets would highly recommend
Would recommend to anyone
The product, once received, was excellent and our kittens loved it. However in the first instance we received an item for a 'Jack Russell', rather than a kitten. This was soon resolved and the correct item was delivered next day and the incorrect item collected at the same time.
Ordered full stop flea drops for my dogs.the cheapest price around. Had a little trouble registering but petmeds sent an email asking if I was ok. I tried again ordered and the item came within a few days. Would order again.
Great service ordered late afternoon,product arrived day after next. Well packaged. As described. Good communication from seller (Kept you informed without bombarding you with endless emails). Could not find the product bought cheaper elsewhere.
This is a good way to buy petfood which is heavy to carry. .A wide choice is available online and pricing is fair. Free carriage is a great incentive for me and I know when to expect delivery too.
Thank you for a reliable service.
I use this site all the time because I find it easy to locate the products I want. In addition it never takes more than a few days for my products to arrive so I would recommend this to anyone
The pheromone spray arrived within 2 days of the order, which was superb. The cats are not travelling for a couple of weeks so I haven't had a chance to test it yet. Would order again from Petmeds.
I chose PetMeds because their selection and prices were good. I was very impressed when my order arrived within a week. I would definitely recommend them to anyone who wanted to purchase medications for their pets on- line.
Arrived on time, well packaged, and the product worked perfectly.
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