[REPLY]
I purchased a Brother HL-3040CN from Printware for my home office, the staff were helpful and steered me away from another printer that would have cost me more to run. The printer arrived the next day and was easy to install, I would recommend Printware to anyone looking to buy a printer or wanting advice on which machine to buy.
Ok until you have to return an item, then they charge you 20% of the order value, not good.
Thoroughly satisfied with the printer I bought and the customer service was fantastic! Delivery was great and any questions I had were answered.
browsed a few websites. found printware really easy to understand. found the ordering process quick and simple.ordered a selection of printer ink cartridges. could find no-one cheaper. order came quicker than expected. very pleased with the overall service. will be back.
would have liked to receive invoice more promptly to claim cashback earlier
Called up for some information regarding some A1 matte paper, very helpful on the phone and amazingly fast delivery (arrived the next day). Excellent service.
I've always found a large range of competitively priced and available products.
Despite ordering the wrong product, I wanted a wireless printer and ordered an USB one, they allowed me to return the product, and only charged a small proportion for restocking cost, and to reorder one that fitted my requirements. Speedy delivery and no problems staff were very understanding and cooperative.
The item was delivered within 24 hours of placing the order and they were the cheapest supplier of the same product on the comparison sites. I will definitely use them again.
Can't fault the company for it's fast and efficient service, but dissappointed to find the same product cheaper at Comet.
Website easy to use.
Best price for my product.
Order easy to place.
Delivery prompt.
All in all, a professional service at competitive rates when considering the product I ordered.
The print cartridge meets my expectations. It does what it says on the box.
i can only say that since my first purchace from printware i have had nothing but exelent service from them
unfortunatly there is nothing i can add to help improve a first class service
i needed ink for my printer ( a canon mp640 ) order'd online sunday night deliverd teusday morning cant get better than that
well done
The only reason I gave 4 stars not 5 was because the printer arrived a day later than advised, but otherwise I received first class service.
Never used this company before, bought on price. Trouble-free transaction. Would use them again.
Hp printers are good value for money. the cartridges are expensive, but because the design of the paper feed does not attract dust, the print heads need no cleaning and therfore the ink lasts much longer. The quality of printing is very good.
They know their products.
Ordered a Canon Printer -- the cheapest on the Web and received it within 36 hours, Brilliant!!
good prices .....prompt delivery.......
The Canon all in one wireless printer was just right for my needs and the company web site was informative and helpful
Have looked at others for replacement inks, but still come back to Printware. Good fast service.
Printware offered the best price for the goods we required.
Our order was easy to place and was recieved in the time scale as promised.
The special offer of free postage was excellent.
We are going to use Printware in the future.
I required 3 replacement toner cartridges (out of 4) and Printware had just what I wanted. I placed my order for a pack of all four as there is a quantity discount and it arrived the very next day. Superb service!
The only thing I have to find out is whether Printware recycle the old cartridges. This is not urgent as I have not exhausted the original fourth cartridge yet.
Ordered toners were sent as expected almost instantly.
It was pleasure to to business with the printware.co.uk seller .
Both my orders came quickly and were the best price I could find. What more could you ask?
I was looking to buy a colour laser together with high volume toner set. Printware had the right machine in stock together with the toner bundle at a good price and delivered quickly. The packaging of the large machine was hefty but all was delivered safely.
I would have appreciated more help with the obtaining of the manufacturer's special offer terms, was left to myself to sort this.
Saw the product I wanted, filled in the details and without any fuss or having to make the usual 5 telephone calls the product arrived very promptly and without fuss. Marvellous!
From start to finish have enjoyed excellent communication including going progress reports on order process and delivery and follow up to ensure all is well with the product and I am satisfied. In short I am 110% satisfied and would not hesitate to use Printware again and also to recommend it to otehrs..a rare, trustworthy company genuinely committed to customer satisfaction.
Printware offer a wide range of supplies - often for obsolete printers and always deliver them accurately and on-time.
Bought a Lexmark laser printer and it was delivererd in 3 working days to the Isle of Harris which is good service.
My order was placed on Saturday evening requiring delivery ASAP the following week. My order confirmation email stated that the printer was out of stock and upon querying this Printware responded immediately, confirmed that the the goods were in despatch on the Monday and were delivered to my door at 9:30am on the Tuesday. Followed by another email to ask if there was anything else they could help with. Great service and a great printer.
I bought this printer to print off A3 drawings, very easy to use quick start up and prints off good quality prints even when I have got it set to fast draft. So far finding it a good economical product as print cartriges are not that expensive either, more than happy with this printer which was very cheap in comparison to other A3 Printers but there again I usually always go for HP products because they never give me any problems (got 4 HP printers, had them for years and still going strong)
Good and prompt service but seriously let down by poor quality product - Danwood compatible printer cartridge. 1st item returned as unusable and the replacement although usable is noticably inferior print quality to HP originals.
excellent service!!! online and via the phone. the guy gave me excellent choices and not only was it quick but free delievery
thank you
Ordered a HP B110A Photosmart Wireless e-All-in-One on the 23rd June & there was no mention on the web site of it being on back order. Chased up customer service on the 7th July and told I would have it Monday (11th) as it had been on back order. No delivery! I phoned customer "service" on Tuesday 12th July only to be informed that they still had no stock and that they expected a delivery on Monday 18th July & I should expect it on Tuesday 19th .....I'm not holding my breath!!!
Products were easy to find, simple to order, and the delivery was next day. Can't ask any more of that from a supplier
Painless way of buying cartridges.
Good price - excellent communications - speedy delivery.
I have just gone and placed another order!!