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Great service, I phoned up to ask about parts, got someone immediately, very helpful. I ordered the parts on line, and they came within a couple of days! Success. Thank you.
First class service, from easy of ordering and pricing throughout to outstanding free delivery service. Highly recommended.
Good, clear website let me order easily and the goods came very promptly.
I needed a new table-tennis bat and I needed it straight away. This I wanted the best price and for my item to be in stock for immediate delivery. That is precisely what I got.
Speedy, safe and as required - just how all Internet retailers should be.
Table-Tennis-Tables.co.uk delivered the service exactly as promised. The pre purchase help and advise was also excellent helping me through a bewildering choice. I have no hesitation in recommending them to anyone.
they called and let me know when table was arriving and had a txt the day before giving me a 2hour time slot. Arrived and put together for me no problems!
Table was fairly simple to assemble, very easy to open for playing, responsive surface, great looks and vfm!
I would thoroughly recommend using table tennis tables.co.uk, having bought an outdoor table 2 years. They were extremely helpful guiding me to the right product for my needs. Subsequently two friends have used them with the same satisfaction.
My recent purchase of a new cover, cleaner and paddle was competitive in price and honestly described on the website. Top Company with top service!
The only recommendation would be that they arrange (even if it is for a extra fee) for the table to be taken upstairs and assembled. I would definitely have paid for this service.
I bought a Kettler outdoor table and before purchase was offered helpful advice by phone when making my order. The table arrived promptly on the delivery date given and all was as promised. On assembling the table I had a small problem with a nut and bolt which became threaded. I sent an email to explain the issue and was phoned back within the hour by a technician who said he would arrange to get a replacement part sent F.O.C. I am very impressed and satisfied by this level of service and have no hesitation in highly recommending this company!
Excellent service all round - great communications, very speedy service, pleasant and polite to deal with. Thanks.
An extremely helpful company who guided me through the range of products finding the most suitable table for our family needs, The table is of a high quality and appearance and more compact than other tables on the market. An additional selling point is the 10 year warranty . Time of delivery from placing my order was 3 working days and the delivery company were accurate with their estimated delivery slot. I would highly recommend table-tennis-tables.co.uk
Ordered a table on Friday and it was delivered on Monday morning. Could not ask for much more than that. Good product although it did take quite some time to assemble.
Superbly friendly and informed advice. Prompt delivery and fabulous aftercare service - best I have seen for years - and I advise major organisations on customer service.
First time i am using this website and I am really impressed the way they shipped. Very quick. 5 stars.
Excellent service and product - friendly on the phone, they knew what they were talking about. Delivery worked to plan. Am a happy TT player!
The ordering process was completely painless - and was preceded by a discussion as to which table would best suit our needs. Pleasingly, there was no attempt to sell us a more expensive table which would provide little, if any, additional benefit.
The delivery arrangements were efficient. The table turned up within the time slot that we could see from the tracking information available the evening before (shame it was 7am on a Saturday, but that's the luck of the draw!), and all the bits were there.
The only slight niggle was that some of the screws were very difficult to attach to the (plastic?) coated nuts, as a result of which the head of a couple of screws wore away before they were tightened as much as I would ideally like. But that doesn't appear to undermine the integrity of the table, so it's not a problem! I'd only deduct half a star for that, so I'd give a rating of 4.5 stars if I was able to.
Was given friendly, helpful advice and delivery right on time. Table seems ideal just waiting for a change in the weather!
You get what you pay for as they say, the quality fantastic, delivered in timely manner.
It's keeping the kids and dad very quiet as they train for the next Olympics!
I just wanted to say how please i was with the pleasant and helpfull service i received.
I could not believe how quickly the order was processed then delivered.
thanks again
I found that the advice provided on the website was very helpful in making my decision over what table to buy. The company contacted me straight away to arrange deliver (even when I ordered on a bank holiday) and it was delivered on time, pretty straightforward to put together and I am extremely happy with the quality of the product. All the family and friends are now enjoying it.
I found the customer service excellent. My queries were answered in a lovely polite manner and the order arrived promptly
No hesitation in giving a 5 star review. Honest advice and excellent product. Yes the tables are slightly awkward to put together (as they say they are)- but once made very sturdy and easy to use.
We ordered a replacement table tennis cover and it arrived promptly and as described. The order information was helpful, so I'd definitely recommend this service
Ordered a replacement table tennis net for my outdoor Kettler table. This site came up just after Kettler's own site. Ordered on Saturday and received on Tuesday on standard delivery. Information on order received, payment and dispatch all promptly sent. The product is Kettler-branded and is excellent. My game is no better!!
Great comms, perfect delivery, personal touch, spot on.
order came quickly, would thoroughly recommend this company
I needed a new net for my Kettler table tennis table as I had stupidkly left the table outside all winter and the old net had rotted. I put in 'Kettler table tennis nets' on the internet and table-tennis-tables.co.uk came up. The web site was was well constructed and showed clearly the options available. The price was right and I ordered it on line to receive it two days later in the post. What more could i ask?
table-tennis-tables.co.uk gives a winning service - clear and helpful information on the website and excellent follow-up for everything to do with delivery and set-up. Highly recommended.
first class , followed up order and pointed me in the right direction,would use again
Excellent advice, simple purchase experience but unfortunately your courier has let you down. He apparently couldn't find our house.
Alerted us to even tiny potential issues, made sure we understood what we had to do for trouble-free delivery and assembly. Generally went above and beyond the call of duty. We ordered on a Bank Holiday weekend and they even called us on the holiday Monday to make sure everything was clear. And the table, exactly as billed, is perfect!
This company knows its business and provides an excellaemt service. My order went very smoothly and our new table was delivered in a couple of days and on time. Two of us assembled the table without much difficulty. Our only problem was our poor eyesight which led us to make a small mistake but this was quickly rectified after a friendly chat on the phone. I'd give table-tennis-tables top marks all rouind.
Really like the website, which included reviews of various table tennis tables including surfaces but also other key elements such as folding mechanisms. This was a key consideration for us as we had to think about who would be using the table and putting it away again after us. The table itself will give many hours of pleasure to a wide range of users, and we relied heavily on the review to indicate factors such as quality, durability etc etc. Obviously time will reveal the truth but we have been very impressed so far and look forward to being impressed again - we are saving up to buy another table...
Not being an experianced TT player I can only review the delivery and assembly of the table.
We bought from a good company, they answered my queries and the delivery was on time.
Assembly; Anyone who has assembled a flat pack, furniture whatever knows you have to follow the instructions dilegently or you are in trouble. There must be 500 pieces in this assembly distributed in 4 different packages. The first step of assembly is 4 wheels 4 small dowel and 4 nuts & bolts.They were in 3 different packets, and this sets the standard. the TT net, last item to be fitted also has the tommy bar needed for the box spanner. But all the bits are there, assembly instructions are clear and the assembled table opens and closes easily.
If only I could move a bit faster, hit the ball harder, more accurately, perhaps with spin - I might beat the Wife!
Great fun trying
Very friendly service, got our table delivered the next day. Will be using again and defo would recommend ..
I would highly recommend this company. Communications were first class throughout the transaction. The table is superb and arrived in perfect condition.
If only they supplied weather!
Very pleased with the help I got in picking the right table. Price was competitive. When I called to ask a question about assembling the table the staff member offered his mobile number if I needed help over the weekend, now that's great customer service. Thanks